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Saturday, March 15, 2014

TOEIC LISTENING TESTS 1-10


TEST 1 (LISTENING)
TEST 2 (LISTENING)
01
10
ABACC BCDAC
01
10
DADBD
CBAAC
11
20
CCABC ABBAB
11
20
CBCAC
BCCAB
21
30
ACCBB BABAB
21
30
CACBA
ACBCA
31
40
BCCAB CCCAA
31
40
BCBAB
CBACA
41
50
BADCA BDCCB
41
50
DABBA
ACBCB
51
60
BABCB ACCAC
51
60
ABBDD
DBBDC
61
70
BCDDB DDCBD
61
70
BCDAB
CADAC
71
80
DBBDC ACBCD
71
80
CABBA
CABBB
81
90
CCBCC BADAA
81
90
DCADB
BACCD
91
00
CDACB BBBDA
91
00
BCBAC
DAADC

TEST 3                                                             TEST 4
01
10
ADBCA
CABCC
01
10
BACCB
DCDBB
11
20
CBCBA
ACBBA
11
20
BBCCA
CCBBA
21
30
BAABB
CBCCA
21
30
BABCA
CAACA
31
40
ACACC
BCAAA
31
40
BABAB
BABAC
41
50
BACAB
DBDAD
41
50
DACAC
CBDAB
51
60
CDBBA
BCDBC
51
60
ABBCB
ACCBB
61
70
DBBDD
BADAC
61
70
CDADC
ABCBD
71
80
DCAAA
CDBAC
71
80
ACBAC
CBCDD
81
90
DACAD
CDBAB
81
90
AABAC
CDAAC
91
00
ADCAA
CDBAC
91
00
AABBA
BDADC
TEST 5                                                             TEST 6                                    
01
10
CACDC
BCBBB
01
10
AACCD
BBDCC
11
20
BCCAB
CCACB
11
20
BCAAB
ABCBC
21
30
CBCBA
ABAAB
21
30
AACBC
BBCAB
31
40
CCABA
ACACC
31
40
ACBCA
CBCBA
41
50
DDBBA
BDDAD
41
50
CCDBA
BCDAB
51
60
CBDAB
BBCDC
51
60
ADCAB
ADBDC
61
70
DCDDD
CCCAA
61
70
DACCB
DCBCA
71
80
AACAB
BBAAB
71
80
ACCAA
CABCD
81
90
CBBAB
CDCBB
81
90
BDBCB
CDBCA
91
00
BDBDB
DADCC
91
00
CCDAB
DABCA
TEST 7                                                             TEST 8
01
10
CACDC
BDCBD
01
10
ADACC
DCDAC
11
20
BAACB
BABCA
11
20
CBACA
CBBCB
21
30
BACAC
BCBCC
21
30
BACAA
CBACB
31
40
AACBC
CBCAB
31
40
BCBAA
BCBAA
41
50
ADABC
BBBDB
41
50
CABBA
DDBCA
51
60
DBDCD
ACADD
51
60
BDCDB
CCADB
61
70
CADCA
BBDCB
61
70
CACBC
BABBD
71
80
ADCBB
ACBBC
71
80
CBBDC
BDCAC
81
90
ADABB
ACBDB
81
90
BBBCD
DBBAC
91
00
AACBB
DACAD
91
00
DBADC
ABCDA
TEST 9                                                             TEST 10                                               
01
10
DDBCB
ACACA
01
10
CDCDA
BBADB
11
20
CBABC
BBCCA
11
20
BBCBA
CBCAB
21
30
CCCAA
CACBC
21
30
CBCBB
CBACA
31
40
ABBCB
ABCBA
31
40
BAABA
AABAB
41
50
DCBDB
BCABC
41
50
ADBCB
ADCBC
51
60
ADDBB
DCBDA
51
60
BDCBD
DCDAC
61
70
CCBAC
ABCCC
61
70
BDBBC
BCBAD
71
80
ACDCB
DADDC
71
80
BACAC
CABDC
81
90
AAABA
BBCCA
81
90
ADBDC
DACAD
91
00
BDBCC
ACCCD
91
00
CBCCC
BCCBD
TRANSCRIPT
TEST 1
1.      
(A) He is riding his bicycle.                                    (B) He is putting on a helmet
(C) He is fixing his bicycle.                                    (D) He is stopped in traffic.
2.      
(A) The women are talking to each other                 (B) The women are checking the map.
(C) The women are shopping in the supermarket.    (D) One of the women is mopping the floor.
3.      
(A) He is calling from a public phone.                    (B) He is looking at a telephone directory.
(C) He is standing in the hallway.                           (D) The telephone is being repaired.
4.      
(A) The bags are being stacked on the shelves.      (B) A customer is paying for a purchase.
(C) Many bags are displayed for sale.                    (D) The store is closed for business.
5.      
(A) The man is feeding a horse.                             (B) The man is building a fence.
(C) The man is riding a horse.                                (D) The man is taking off his cowboy hat.
6.      
(A) Most of the shelves are empty.                        (B) The shelves are filled with books.
(C) Some books have been piled on the floor.       (D) A librarian is putting away books.
7.      
(A) The Street is closed to traffic.                          (B) Some people are getting on a bus.
(C) People are waiting to cross the street.              (D) Lines are being painted on the road.
8.      
(A) The buildings are being demolished.                 (B) There are trees surrounding the buildings.
(C) A boat is passing under a bridge.                     (D) There are many buildings near the lake.
9.      
(A) The woman is browsing in a bookstore.            (B) The woman is booking a table.
(C) The woman is opening her backpack.               (D) The woman is reading at her desk.
10.   
(A) A wailer is taking orders from the customers     (B) The people are waiting to enter the cafe.
(C) Meats are being served to the patrons outside. (D) The people are sitting outdoors at a cafe.
11.   
When did you last visit our laboratory?                  (A) It lasts about a week.
(B) No. I didn’t.                                                     (C) Yesterday, with my boss.
12.   
Does anyone here know how to use this machine? (A) That sounds like a good choice.
(B) I don’t know how to thank you                          (C) Yes, David does.
13.   
Where is the closest parking lot?                           (A) Right across the Street.
(B) To park my car.                                               (C) At two o’clock.
14.   
How late are you open on Saturday?                      (A) Yes, we are open today.
(B) Our business hours are from 10 a.m. to 9 p.m. on weekends.                  (C) We’re considering opening a shop.
15.   
Don’t you think we need more time to finish the preparation?                        (A) Because we already had it.
(B) No, I starts at seven tonight.                            (C) Yes, we really do.
16.   
Where can I pick up the application?                      (A) In room 403.
(B) Every Monday morning.                                   (C) About 3 o’clock.
17.   
When does the message say we need to respond?                                      (A) It’s for a retirement party.
(B) By the end of this week.                                  (C) Yes, I already sent him a bill.
18.   
How many people applied for the scholarships?     (A) I’ll apply for the position.
(B) At least twenty.                                                (C) To submit the application.
19.   
Would you like me to get you another cup of tea?  (A) No thanks, one is enough.
(B) At the end of the hall. I think.                            (C) I’m new around here, too.
20.   
Why are the renovations being delayed?                (A) Yes, but it should be changed.
(B) We must get a permit first.                               (C) It was delayed over two hours.
21.   
You’re going to the gym again, aren’t you?            (A) Yes, since last Tuesday.
(B) We met a long time ago.                                  (C) The fitness room closes at nine.
22.   
Do you have some time to review this or does Mr. Andrews need you?         (A) A quarter after nine.                   
(B) Yes, I need one.                                              (C) Yes. I can check it now
23.   
I’d appreciate it it you would turn the radio down.   (A) Turn on the light.       
(B) It’s down this hall.                                            (C) Oh, sorry I’ll turn it down.
24.   
What time is the workshop supposed to start?       (A) She started working here last month.
(B) It begins in half an hour.                                   (C) He is not in the office on Friday.
25.   
Do we have enough machines, or should I order some more?                       (A) I can’t operate the machine.
(B) We still have plenty.                                         (C) To save some money.
26.   
For which hotel should I make the reservation?       (A) We are all booked for tonight.
(B) The one by the conference center.                    (C) From Monday to Friday.
27.   
Why didn’t you bring the document to the meeting?                                      (A) I forgot to pick it up.
(B) No. he wont.                                                    (C) Five pages.
28.   
I’m in the mood for a movie tonight.                      (A) Yes, I have read one.
(B) That sounds like a good idea.                          (C) I enjoyed it, too.
29.   
How long does the delivery usually take?               (A) About four days.
(B) Usually five dollars per hour.                            (C) To the delivery department.
30.   
They’ll refund our money if it’s delayed. right?        (A) You can pay by cash.
(B) Yes, that’s the company policy.                       (C) I don’t have enough money.
31.   
I thought you were out visiting clients this morning.                                      (A) Yes, he often visits the head office.
(B) No, my meeting was called off                         (C) I left I them on my desk.
32.   
Are you ready to order, or do you need more time?                                      (A) Nearly an hour ago.
(B) We ordered new merchandise last week.           (C) I’ll need a few more minutes.
33.   
Can’t Mr. Gomez wait until tomorrow to have the meeting?                            (A) Yes, I have to go now.
(B) I’ll purchase one tomorrow                               (C) No. he wants to have it right now.
34.   
Why did Mr. Wilson hire a bilingual person?           (A) Most of the clients speak Japanese.
(B) He came back yesterday.                                 (C) Yes, we need a new secretary.
35.   
The play starts at seven o’clock.                            (A) He started August 1st.
(B) Then we’d better hurry.                                     (C) They didn’t like it.
36.   
Mr. Williams gave a great opening speech at the conference, didn’t he?        (A) No, I can’t go there.
(B) I saw the schedule yesterday.                           (C) Yes, he did a good job.
37.   
Are you free for coffee later?                                (A) Yes, it’s free.
(B) Five copies, please.                                        (C) I’ll be free at about three.
38.   
This room is really hot.                                          (A) The room is on the thirteenth floor.
(B) You’re meeting with the real estate agent.         (C) Why don’t you open the window?
39.   
Ms. Patel, could you tell us how you’d promote the campaign?                     (A) Yes, here’s a copy of my proposal.
(B) Her promotion was approved.                          (C) It’s right over there.
40.   
Please call me when you have your paycheck.       (A) Sure, what’s your extension again?
(B) I’m glad to meet you.                                       (C) No, I didn’t call him.
41.   
41-43 refer to the following conversation
- Julie. would you please push back my 1:00 this afternoon? I have an emergency meeting with the president.
- Of course. Mr. Laurie. When would you like to reschedule?
- Well, the president informed me that some clients will be arriving at 2, so let’s say 4 o’clock. I should be back in my office by then.
- Great, I’ll see if he can be here at 4.
44.   
44-46 refer to the following conversation.
- Good afternoon Telus Mobility. What can I do for you?
- Hello, I was wondering if you can help me with my cell phone bill, I haven’t used my cell phone any more than usual, however the total this month seems to be much more than in the past. It could be that the monthly service charge has
increased, but let me look over your invoice.
- What’s your telephone number?
- It’s 555-9328. My last name is Hawk.
47.   
47-49 refer to the following conversation.
- Kevin, when is everyone meeting to commemorate Jim’s retirement?
- The invitation said 7 o’clock. Do you know where the banquet hall is?
- Yes, it’s in the Westbotten Harborfront Hotel, next to the supermarket. But I need to stop by the bakery first, so I probably won’t arrive until 7:30.
- OK, I see, but don’t be too late because I will be waiting for you.
50.   
50-52 refer to the following conversation.
- William, I just found out that you won an award for a piece of your artwork. Congratulations!
- Thank you. I’m so thrilled that the Kennedy Association has recognized my work.
- You should feel honored. Are you painting any new pieces now?
- Well. I started work on a new oil painting this week and I hope to join a sculpture workshop in the fall.
53.   
53-55 refer to the following conversation.
- I’m here with a delivery. Some office supplies, a filing cabinet, and a bookshelf, I believe. I’m going to have to get someone to sign for them. Is there a appointment manager available?
- She’s out of the office this afternoon. I’m her assistant. I can sign for them.
- Thank you, that’s great. Where should I leave the supplies?
- The filing cabinet can go in the conference room and the bookshelf and boxes of supplies can be left right here.
56.   
56-58 refer to the following conversation.
- Excuse me, how much is the entrance fee?
- It’s six dollars for adults and four dollars for seniors and children under 12.
- That’s a lot more than I expected. We only wanted to go to the gift shop. They just called about some posters that I had ordered. It’ll only be about 20 minutes.
- Well, I can offer you a half price coupon. Would you like to use it?
59.   
59-61 refer to the following conversation.
- Is this monitor available in black or silver?
- Currently, we only have the white one in stock, but if you’d like we can order either the black or the silver. You can also get a 21-inch model for an additional 200 dollars.
- I’d rather order the 17-inch in black. I heard that silver paint tends to look old quickly.
- Great, then let’s go to the customer service counter to fill out the forms. You should have your new monitor within 10 business days.
62.   
62-64 refer to the following conversation.
- Richard. have you gotten your new parking pass’? I picked mine up on Tuesday.
- Tuesday! No, I haven’t even gotten a call for mine. I have to get the parking attendant to lift the gate for me every day.
- Maybe you should contact someone in HR about getting you a card.
- Good idea. I’ll call them right after the meeting.
65.   
65-67 refer to the following conversation.
- What would you like to do with your hair today? Would you like some highlights or something dramatic done to it?
- I’d like something simple. like the receptionist’s style. Can you add some highlights to make my hair look similar to hers?
- Of course. I actually just completed a ‘what’s hot” seminar last week in New York, and that style was one that we focused on.
- Oh, did you? You make me feel more comfortable and excited about the changes to my hair.
68.   
68-70 refer to the following conversation.
- Hi, June, have you had any trouble with the phone systems this afternoon? I can’t seem to check my voice mail.
- The system cleared our ID numbers last night. Voull have to visit the technical support staff to reset your password.
- Okay, the office is up on the eighth floor by the mail room, right?
- It is on the eighth floor, but you’ll have to turn left at the reception desk and go down to the end of the hall. It’s directly beside the Human Resources department.
71.   
71-73 refer to the following telephone message.  Hello, this is Katie Burke calling from Cogeco Internet Services. Mr. Clifford, the reason I’m calling is we haven’t received your payment for the installation of the modem and cable. We need your payment in order to activate your service. Please contact us at 1-800-222- 4503, between 8 a.m. and 6 p.m.. Monday through Saturday. Thank you. We look forward to hearing from you at your earliest convenience.
74.   
74-76 refer to the following announcement.  I am pleased to announce the grand opening of Atlas Steels Corporation here in Hamilton. As director of operations, I can only try to express how proud I am. We will open the plant doors in early July and will look at hiring an additional 100 staff members, and then closer to the end of the year we will most likely bring on another 75 people. We’ve expanded quite a bt since our first production facility in Milton. to our present day plants in Portland, Rochester. St. Louis, and now here in Hamilton. We are looking forward to joining the community.
77.   
77-79 refer to the following talk. Hello. My name is Claudia and I am happy to be your host and guide this afternoon. It’s currently 12:30 and we will begin our tour of the facilities at 1:00. But before we get started, I do have a few announcements to make. Unfortunately, we do not allow any visitors to photograph the equipment or video the baking process. The first part of the tour will finish at 2 p.m. However, you will have a couple of unguided hours to visit our labs and tasting rooms before you leave the premises. Feel free to ask any questions that you may have at anytime throughout the tour. I do hope that you enjoy your visit.
80.   
80-82 refer to the following recorded message.  Thank you for calling the University of Washington’s library. To access a listing 01 staff and faculty extensions, please press 1 at anytime. Our library facilities are open from 8 a.m. to 4 p.m.. Monday through Friday. If you wish to access our political archives, an appointment can be made with Edward Phillips at extension 15. If you would like our reception staff to return your call, please leave a message after the tone. Thank you.
83.   
83-85 refer to the following advertisement.  Do you like French food? If so. you will love Chateau Francois, on the corner of John Street and Richardson Avenue. Stop by for dinner to enjoy traditional French cuisine: escargot. homemade bread. and fine wines. For dessert, why don’t you try pastries with fresh fruit and rich dark chocolate? The thing that makes Chateau Francois truly unique is the restaurant’s location. Our newly-designed chef’s deck overlooks our estate vineyards and the beautiful Potemac River. Enjoy the view as you relax over a glass of wine. We look forward to seeing you for dinner.
86.   
86-88 refer to the following announcement.  Good afternoon. I need to remind you of an upcoming event prior to the beginning of our meeting. Newport Painters are arriving on Tuesday to paint the offices in the west wing of our building. The painters should be here for three days. If you have an office in the west wing, be sure to contact Ms. Peters in human resources to find out where you will be relocated to. Furthermore. remove all confidential files by the end of business on Monday. If you have any further questions. speak to Ms. Peters.
89.   
89-91 refer to the following announcement.  Good evening, Office Depot shoppers. This is your Office Depot sates manager, Kendra Williams, informing you of some tremendous discounts we have for you in the store today. In our stationary section, all computer paper is available at a 20% discount. Also, shoppers with an Office Depot Preferred Customer Card will receive an additional 5% off of all purchases. Don’t forget the electronics department, where computers, faxes, and printers are also on sate. And remember to pick up our new tall catalogue as you leave the store. It’s your way of learning more about all that Office Depot has to offer.
92.   
92-94 refer to the following short talk.  Starting next month we’ll be introducing the companys new database computer system. The new network will combine a few features Ihat will help us to stay connected more efficiently. especially on group tasks Please remember that all files from the old database will not be moved to the new one, so it’s essential that all staff back up their files by the end of the month If you fail to do so, important data could be lost, The full network will require two weeks to install.
95.   
95-97 refer to the following talk. Good afternoon everyone and thank you for coming to this year’s conference on organizational behavior. My name is Francis Lee and I’ll be chairing the conference for the next three days. Each day we’ll discuss a new area of organizational behavior.
A few of the concepts we’ll be covering include hiring practices, group dynamics and project management. Each of you will be responsible for responding daily to the lectures and posting your responses on our conference website. which also maintains a chat room for you to discuss ideas with your colleagues. Undoubtedly, during the conference, you will benefit both from the lectures themselves, and by interacting with your colleagues. We wish you good tuck over the next three days.
98.   
98-100 refer to the following excerpt from a meeting. Good afternoon. This meeting shouldn’t lake more than 30 minutes. I wanted to make everyone aware of our new computer security system. Previously, we had been able to use any computer within the building freely, without having to log on. Recently, the information technology department updated our computer network, requiring each of us to use a password to access any computer on the premises. This should improve security and allow us to record employee productivity.

TEST 2
1.      
(A) The man is holding a pencil                              (B) The man is sipping a cup of coffee.
(C) The man s wearing a short-sleeved shirt.           (D) The man is reading a newspaper
2.      
(A) Various goods are laid out for sale.                  (B) The orchard is full of fruit
(C) The fruits are being placed in bags.                  (D) The fruits have been piled on a truck.
3.      
(A) They’re watching a sports events.                     (B) They’re turning on the computer.
(C) They’re checking information from reference books. (D) They’re looking at a computer monitor.
4.      
(A) There are Some pedestrians crossing the road. (B) There are trees on both sides of the road.
(C) The road is jammed with traffic                         (D) Cars are parked on only one side of the road.
5.      
(A) The man is balanced on a ladder.                     (B) The man is painting a picture.
(C) The man is reading a sign on a building.           (D) The man is hanging from some cables,
6.      
(A) A worker is loading cargo onto a plane.            (B) People are seated on an airplane.
(C) A set of stairs has been pushed up to a plane. (D) There are several airplanes at the terminal.
7.      
(A) She is hanging up her coat on a rack.               (B) She is shopping for clothes.
(C) She is holding her bag in her hand.                   (D) She is wrapping up the clothes.
8.      
(A) They’re dressed in identical uniforms.               (B) They’re walking through the forest.
(C) They’re all carrying bags on their shoulders.      (D) They’re taking a walk in the country.
9.      
(A) There’s a lamppost next to the railroad.            (B) A train is entering the station.
(C) The area is heavily wooded.                             (D) A car is driving along the road.
10.   
(A) The man is speaking into a microphone.           (B) The man is putting away his trumpet.
(C) The man is playing the musical instrument.        (D) The man is waving at the audience
11.   
What time does our (light leave?                            (A) By 3 o’clock.
(B) About three or four times a day.                       (C) It’s scheduled to take off at 7:30.
12.   
Where did you leave your glasses?                        (A) By taxi
(B) In my office.                                                    (C) At 9 am.
13.   
When will the presentation be over?                       (A) OK. see you then
(B) Over there in the hall.                                       (C) In about two hours.
14.   
Why were you late for the supervisors workshop?  (A) The road construction hetd me up.
(B) I’m working until 6 today.                                 (C) Yes, the supervisor asked me yesterday
15.   
How will I recognize the guide?                              (A) It s available.
(B) Yes, we can make it.                                        (C) She’ll be wailing near exit 8.
16.   
Do you want me to install the operating system?    (A) No. it should be delivered on time.
(B) No. III do it myself.                                          (C) That is quite a large operation
17.   
Would you prefer ice tea or lemonade?                  (A) Yes, I can
(B) In a refrigerator.                                               (C) Ice tea, please.
18.   
Why don’t you complain about the delay?              (A) It was delayed over two hours.
(B) Yes, it’s very convenient.                                 (C) I think I will.
19.   
What is Ms. Lydia’s e-mail about?                          (A) I haven’t checked yet.
(B) Five days ago.                                                (C) We’ve already mailed it.
20.   
Do you have the product evaluation form?             (A) Fill out the evaluation.
(B) No. I left it on my desk.                                   (C) He works in an advertising firm.
21.   
Why is that door locked?                                      (A) In the safe.
(B) Yes, near the exit door.                                    (C) It’s a restricted area.
22.   
The final reports are in the cabinet, aren’t they?      (A) I’m not sure.
(B) Yes, he’s in a meeting right now.                      (C) We need more reporters.
23.   
Who designed the booth for this year’s exhibition? (A) By the end of next month
(B) To the design department.                               (C) One of my coworkers did.
24.   
Isn’t that grocery store open yet?                           (A) No, its not my lault.
(B) No. I think it usually opens at 9 o’clock.            (C) I haven’t read it yet.
25.   
Where is the working capital coming from?            (A) From headquarters.
(B) Yes, for the next few months from now.           (C) It’s not expensive.
26.   
Let’s check the chart one more time before our meeting. (A) I’ve already looked it over twice.
(B) We should submit it on time.                            (C) He’s leaving to take the chart.
27.   
It’s expected to rain tomorrow, isn’t it?                   (A) The report is due tomorrow.
(B) No. I haven’t seen it.                                        (C) No, it’s going to be sunny.
28.   
Have you finished writing the monthly report?         (A) Please write clearly.
(B) It’s almost complete.                                       (C) Yes, it’ll be finished by Monday.
29.   
Doesn’t Mr. Tanaka work in the personnel department? (A) No. I’m not here anymore.
(B) Yes, I prefer to walk.                                        (C) No, he retired two weeks ago.
30.   
Let’s not make revisions until we get more accurate information.    (A) Oh, I think we already have enough data.
(B) No. I like the fresh air                                       (C) I don’t know how to make it.
31.   
Who won the contract to build the new bicycle path?  (A) Yes, we don’t expect to win this year.   
(B) Creative Construction.                                                                            (C) Congratulations!
32.   
Should complaint forms be sent to the manager, or the consumer affairs department? (A) Yes, I agree with you.  
(B) The customers were very upset.                       (C) It depends on the nature of the problem.
33.   
When does the editorial department issue the newsletter? (A) By registered writers.
(B) On the last day of the month.                           (C) A parking permit was issued yesterday.
34.   
We’ve just purchased several new copiers, haven’t we?   (A) Yes, we ordered them over the Internet.
(B) It’s included in the purchase price.                    (C) Cream and sugar.
35.   
Where do you thank is the progress report?           (A) It progressed more rapidly.
(B) I put it in the cabinet by the door                      (C) They will report your records every week.
36.   
I’m going on my coffee break.                               (A) Thanks, but I don’t need any help.
(B) A mechanic will fix it.                                       (C) I’ll join you.
37.   
You are planning to attend the formal computer training session today, aren’t you? (A) No. I couldn’t see the training schedule yesterday. (B) It’s compulsory. isn’t it?    (C) New computers for new employees.
38.   
How did you get such a good price on the office furniture? (A) We got a special discount.
(B) I took a taxi to the theater                                (C Yes, she’s at the office.
39.   
This local map is really complicated.                      (A) I’m not really good at comparing figures.
(B) Nearly one week ago.                                      (C Where are you trying to go?
40.   
Are you finished with that market research report, or do you need more time? (A) Give me another hour or so.
(B) The store closes at 5:00.                                  (C) All the trains are on time.
41.   
41-43 refer to the following conversation
- My Internet service is so slow. It’s really affecting my work. I think it’s time that I changed Internet providers.
- You should contact Roger’s Inc. That’s the company that I use. They have great service staff, and their technical support is the best in the industry.
- Thank you for the suggestion. I’ll keep that in mind.
- And when you call, don’t forget to mention my name. They’ll give you a new contract discount and credit my account for referring a friend.
44.   
44-46 refer to the following conversation.
- Maria, were you able to ship the product for the customer’s order in time for delivery?
- No, the shipping office was closed this morning. I’ve already taxed them twice this afternoon to remind them.
- Would you please try calling them? I have to contact the customer this evening, and I’d like to let him know when the delivery will arrive.
- OK, I will do it right away.
47.   
47-49 refer to the following conversation.
- Angela, I’ve just confirmed the departure times and it looks like our train will be delayed a couple of hours. It’s now expected to leave at 7:00.
- That’s a big problem. We won’t arrive in London in order to make our 9:00 meeting with our partners.
- It wall be okay. I was going to contact them anyway to confirm that they received the documents I couriered earlier today.
-  Alright, so you can let them know our situation.
50.   
50-52 refer to the following conversation.
- Good afternoon. I am here to deliver two parcels for Karl Michaels. Is this his office?
- Yes, but Mr. Michaels is out of town on business. However, he should be back this afternoon.
- Are you able to sign for the documents? Or would you prefer that I return in a couple of hours?
- I can sign for them. Just put the packages on the desk.
53.   
53-55 refer to the following conversation.
- Welcome to Mitchell’s. Do you want to hear about our specials today?
- I don’t know what I feel like, so what would you recommend for lunch?
-  Well, our club sandwich is very popular, and I particularly like the chicken lingers that come with curly fries. Does that sound good. or shall I name some other options?
- I think I’ll look over the menu one more time before I order. While I’m thinking, could you get me a chocolate milk?
56.   
56-58 refer to the following conversation.
- Hello, I’d like to apply for a credit card.
- Do you have any identification containing both your address and signature, sir?
- Yes, of course. Here’s my driver’s license. Do you require any other forms of ID?
- No, this driver’s license is good enough. Why don’t you start filling out this form while I photocopy your driver’s license?
59.   
59-61 refer to the following conversation.
- So. Sarah, has the bank contacted you since your interview with them?
- Yes, they phoned this morning. They want me to meet with the vce-president of the company next Monday.
- That’s wonderful news! What time is the interview?
- They wanted to meet in the afternoon, right after lunch. But I asked it I could have the interview in the morning instead
65.   
62-64 refer to the following conversation.
- Ms. Jeffrey. I won’t be able to attend the seminar on Friday, so could you take notes for me?
- No problem. Mr. Pauls. Are you finally going on that vacation you’ve been talking about?
- No, unfortunately not. I have to leave for New York tomorrow morning to meet with our new client. We’ll be discussing negotiations for the contract at his office, so I’ll need a few extra days to finalize things.
- Wow, good luck with the talks. I heard that the Johnson & Johnson contract would bring in a lot of revenue. I’ll let you know if they discuss anything Important at the seminar on Friday.
65.   
65-67 refer to the following conversation.
- Ms. Dias, we’d like to introduce the Spanish edition of Marketing a Successful Product by the end of the quarter.
- That would mean I would have less than a month to complete the translation That won’t be enough time to translate a 75-page article.
- Well, we may be able to delay the publishers a couple of extra weeks, Would that be better for you?
- If I dedicate myself exclusively to the project, five weeks could be possible.
68.   
68-70 refer to the following conversation.
- Did you see the review written up about Tangy Bangkok? It sounds like it has the best Thai food in town.
- I read the article, but I don’t know if I agree. I had lunch there With Bill this past Monday. The food was just so-so, and the service could have been much better.
- Wow mats surprising. What did you think of the atmosphere? The write-up said it was really fun.
- Yes, I was quite unique, but it doesn’t make up for the outrageous prices and average dishes.
71.   
71-73 refer to the following telephone message. Miss Damon. This is Peter Bedford calling from the Air-ltalia Airlines security desk, I’m happy to inform you that we have located your baggage from flight Al 893. We’ll be delivering it to the Nardizzi Hotel I believe this is your location white you’re staying in Rome. The delivery should arrive this afternoon before 4 p.m. Should you have any questions. please contact me at 1-888-567-4FLY. We sincerely apologize for any inconvenience this may have caused you and thank you once again for your continued patronage.
74.   
74-76 refer to the following announcement. Good evening, shopper& Our store will be closing in 10 minutes Please take all of your purchases to the nearest cashier counter, And don’t miss out on our specials available in the cleaning products section. All laundry detergents are at 25% off the original sticker price. The customer service desk is now closing. Should you have any questions, please ask to speak to the manager on duly. Ms. Barbara Henderson. We’re pleased to announce that our regular business hours have been extended to serve all your shopping needs. Beginning next Monday, our new hours of operation will be 8 am. to 10 p.m.. every day of the week. We’d like to thank you once again for choosing Bargain Hunters and we look forward to serving you again.
78.   
77-79 refer to the following talk. Welcome to Peller Morrison. My name is Cameron and I will be serving you this afternoon We have two special dishes prepared by our chef this lunch. I would highly recommend both the sun dried tomato and feta stuffed chicken or the wild rice stuffed bell peppers. Both items are priced a? 17 dollars and are served with a cup of soup and a side salad. Our pastry chef has also added an item to the dessert menu. It’s a lavender infused mousse cake served with chilled whipped cream for 8 dollars. Would you like something to drink white you are making your decisions?
80.   
80-82 refer to the following announcement. Good morning. As director of the Phases Company marketing department. I am happy to announce today some great news. Our company has achieved record sates this quarter, a ‘ump of nearly 15%. I believe this growth is directly related to the excellent advertising our team developed to promote the new product line I am confident that you will be thrilled to hear that due to the positive growth, all Phases Company employees will receive an increase in their yearly bonuses
83.   
83-85 refer to the following radio report. Good evening. This is Dilana Mites at PRCK Light Jazz, your favorite jazz music station. I wanted to remind all of you that Kevin Onawa. a renowned pianist, will be performing with the Toronto Symphony Orchestra tomorrow night, AL eighty-nine years old. Mr. Onawa will be the oldest member to ever perform a piano solo alongside the famous group. The concert will be aired on PRCK Light Jazz from 6 p.m. to 8 p.m. We are also thrilled to announce that Mr. Onawa will join us here at PRCK Light Jazz Friday morning. Be sure to remember to listen to this once-in-a-lifetime interview. That’s Friday morning at 9 a.m.
86.   
86-88 refer to the following introduction. Ladies and gentlemen, we are extremely honored to have tonight’s guest speaker here with us. I’m sure I don’t have to remind you of Dr. Nathan East’s most prominent works, including his research on the effects of global warming. After listening to Dr. East speak at the Global Environmental Agenda in Tokyo last summer, I asked him to present here tonight, though I was surprised to hear that he would be interested in speaking to such a small group like ours. Dr. East’s talk tonight is entitled Simple Ways to Reverse the Effects of Global Warming.” We are pleased to have you with us, Dr. East.
89.   
89-91 refer to the following broadcast. Good evening. Thank you for joining us here at Gossip Central. I’m Jenny Jenkins. We have a special guest with us here in the studio today, Ms. Sarah Folly, director of the hit movie “Jumping through Hoops.” Actors and producers alike have praised Ms. Potty’s directorial debut as reaching new heights in Hollywood. The storyline of this film mirrors the hardships that saran herself has faced throughout her life. After many years of struggling in the film industry. it looks as though Ms, Sarah Polly has finally caught a break. So Ms. Folly, how did you stay motivated over nearly a decade? Ten years can seem like a lifetime Many people would have given up after just five years or so.
92.   
92-94 refer to the following advertisement. Good morning, this is Christina from Jiffy Lube Car Services. We’ve been a member of the Better Business Bureau for over five years. and we’re proud to announce the grand opening of our new and improved store. That’s right, we’ve expanded We still offer the same great service on oil changes, tire rotation, alignment, and windshield repair To celebrate the grand opening of our new store, we are offering a special discount. Only this weekend, purchase any discounted service package and receive a free oil change. If you would like more information, or to hook an appointment, please call us at 679-7310.
95.   
95-97 refer to the following news report. Next up at 6:00, a special took at health care. But first, at the city courthouse today, members of Ihe community met with focal law enforcement officials to discuss the growing problem of violence. Domestic disputes were the main area of concern. The police force is considering a zero tolerance policy with regard to arrests. Many supporters of the decision feel (hat it will help to make the community a safer place. And judges believe it will reduce the number of cases brought to court. However, a few upset citizens joined the talks downtown to raise concerns about the possibility of false accusations and wrongful arrests.
98.   
98-100 refer to the following telephone message. Hello, Bob. This is Wanda St Pierre from parking services. I wanted to inform you that the parking garage will be under repairs beginning on Tuesday while some issues with the facilities are taken care of. The project should require three days, and the area should be available by Friday. I realize that many of your employees drive to work, so please apologize for any inconvenience this may cause them. A shuttle bus will be provided from the main entrance each morning and afternoon on Wednesday and Thursday. Let me know ii you have any downtown meetings, and I should be able to arrange transportation.

TEST 3
1.      
(A) He is leaning against a tree.                             (B) He is sitting in a restaurant.
(C) He is mowing the grass.                                   (D) He is watering the lawn.
2.      
(A) A patron is seated at a table outside.               (B) The chairs have been placed on the tables.
(C) The tables have been set for a meal.                (D) The chairs are arranged around the tables.
3.      
(A) A clerk at the counter is helping the customers. (B) People are waiting n line for their turn.
(C) One of the men is paying for his food.             (D) People are standing in front of the hotel.
4.      
(A) They’re digging a ditch.                                    (B) They’re cutting the tube into pieces.
(C) They’re working with the pipe.                           (D) They’re measuring the pipe.
5.      
(A) The man is standing at the rear of the vehicle.   (B) All of the car doors are open.
(C) The tires are being removed from the vehicle.   (D The man is loading a box on top of the vehicle.
6.      
(A) They’re ascending a staircase.                          (B) They’re passing people iii the halfway.
(C) They’re riding the escalator to the next floor.     (D) They’re wailing for the elevator,
7.      
(A) The boats are docked at the harbor.                 (B) Travelers are climbing into a boat.
(C) The boats are heading Out to sea.                    (D) A shipment is being unloaded al the port.
8.      
(A) They’re throwing the ball into the air.                 (B) They’re playing a game on the ground.
(C) The game is being played indoors.                   (D) They’re taking a break under the trees.
9.      
(A) T-shirts are hanging in the closet.                     (B) The people are shopping at an indoor market.
(C) Sale items are displayed outside the store.       (D) The people are stuffing some clothes into a bag.
10.   
(A) The boats are racing through the water.             (B The water is breaking on the shore.
(C) A group of boats is floating in the water.          (D) The boats have been pulled onto the beach
11.   
Where is the nearest public telephone?                  (A) We just moved here a week ago.
(B) To call headquarters.                                       (C) There’s one by the post of lice.
12.   
What time is the meeting?                                                                           (A) It’s in London.
(B) I think it starts at 10 a.m.                                  (C) Yes, it was really informative.
13.   
How did the new arrival get here from New York?   (A) The bus is crowded.
(B) For about a week.                                            (C) By airmail.
14.   
We are going to a movie this evening. Would you like to join us? (A) Yes. I enjoyed the party very much.
(B) OK. When is it?                                               (C) No, I’ve already received them.
15.   
Are you sure this disk has enough memory capacity to save all the data? (A) Yes, but it must be checked for viruses. (B) Thai’s so nice of you’                                                                (C) I’m sorry for the inconvenience.
16.   
Should we consider hiring a new analyst?               (A) Let’s check the workload. 
(B) He was hired last month.                                  (C) I’ll have it after my meal.
17.   
Will you be taking your vacation in July or August this year? (A) I’m sure it will be okay.  
(B) It’ll be in Hong Kong.                                       (C) I haven’t decided yet
18.   
Would you like to join us for dinner tonight?           (A) I’m allergic to seafood.    
(B) I wish I could, but I already have plans.             (C) Let’s lake them with us.
19.   
Who sent out this invoice?                                    (A) It arrived today.
(B) Someone in the delivery department.                (C) Yes. I read it.
20.   
Should we purchase new fax machines for the office or get multifunction printers? (A) We need more computers for the new employees.        (B) Because the printer isn’t working.                      (C) I like the new office building.
21.   
We really have to go now.                                     (A) I really enjoyed the play.
(B) We have another few minutes.                          (C) Yes, she went to the doctor.
22.   
Why do you need to cancel your appointment?      (A) Something came up unexpectedly.
(B) I was just disappointed.                                   (C) On Monday morning.
23.   
Should we meet for brunch today?                        (A) Sure. I’d love to.
(B) Yes, we meet regularly.                                    (C) That’s too many
24.   
Mr. Wilson has taken charge of international sales. hasn’t he?      (A) It only includes installation charges.
(B) No, he’s responsible for advertising                 (C) Call me whenever you like.
25.   
Where will you be sending this package?               (A) It came this morning.
(B) To the address on this note.                             (C) I’d rather go by bus.
26.   
How will the office equipment be transported?       (A) Next to the parking lot.
(B) Sometime next week.                                       (C) It will go by courier.
27.   
Who’s in charge of controlling the product quality? (A) It’s available at no extra charge.
(B) Our production department.                             (C) Choose the course you like.
28.   
When is the best time to meet you?                       (A) No. this is my first time.   
(B) Have a good time!                                           (C) Between 10 and 11 a.m.
29.   
What’s the timeline for the bid?                              (A) He left last month.
(B) I’ve been busy to’ the past few weeks.              (C) It hasn’t been discussed yet.
30.   
Aren’t you delivering an opening speech next week?    (A) Yes, but I feel pretty well prepared for it.
(B) Yes, he was very surprised with the party.         (C) No. it was delivered on time.
31.   
You want to adopt a new inventory control system, don’t you? (A) Most of us do.
(B) I usually use this system.                                 (C) Our inventory is so low this month.
32.   
Why did Barry request access to the database?     (A) I’ve seen it before.
(B) On his way to the post office.                          (C) To check for any inaccurate information.
33.   
Do you have a single room with a good view for the weekend? (A) We only have doubles at that time.
(B) No. our flip was delayed.                                 (C) Yes, the view was fantastic.
34.   
What’s on the schedule for tomorrow?                   (A) 2:30 p.m.
(B) I’d like to reschedule my appointment.              (C) A meeting with the technicians.
35.   
The list includes the wrong address and information.                                    (A) Tomorrow morning.
(B) It was returned.                                                (C) I’ll review it.
36.   
They’re going to employ another person, aren’t they?                                   (B) No, in the employee lounge.
(B) Yes, we need more physicians                         (C) Yes, but I’m working overtime,
37.   
Why don’t we prepare the auditorium for the interview? (A) It’ll be held in the auditorium,
(B) Because we bought some office furniture.        (C) That’s not a bad idea.
38.   
Who has the keys to the conference room?            (A) Thomas must have them.
(B) No, I didn’t attend the conference,                    (C) She’s in her office.
39.   
Did Miss Yoshida finish the designs for the lobby last week?  (A) No, she’s still working on them.
(B) Yes, it’s in the office.                                       (C) Let’s meet in the lobby.
40.   
Wasn’t Anderson’s last item well received by the market? (A) It didn’t sell well at all.
(B) Yes. I have a receipt.                                       (C) It was checked only yesterday.
41.   
41-43 refer to the following conversation.
- Pardon me, i this the information desk for the leadership training seminar?
- Yes, it is. What is your last name? I’ll pull up your registration file and package for you.
- I’m Ted Dyson. And also, do you know where the talk on employee motivation will take place?
- Hmmm. It begins at 10 a.m. in conference room A, here in the main convention building.
45.   
44-46 refer to the following conversation.
- Hello. I would like the number for the Sheraton Hotel located in Montreal.
- Which location do you prefer? I have listings for two Sheraton Hotels in the city.
- I don’t know the exact address. but I would prefer the downtown location. Also, could you connect the call please?
- Sure. The number is 514-889-2093. Please stay on the line and I’ll put you through. Thank you for using Bell Directory Assistance.
47.   
47-49 refer to the following conversation.
- Hello. Jim. I just finished preparing these sandwiches.
- Thanks, Allie. That’s so nice of you.
- It was quite a simple recipe. I roasted some vegetables and added them to a couple of slices of baguette.
- That will be a great appetizer as the guests are arriving, and it will go nicely with the beef kebabs I’m grilling. Why don’t you set them on the coffee table in the living room next to the fruit?
50.   
50-52 refer to the following conversation.
- I’ve been trying to contact him all morning, sending faxes and e-mails. Mario’s away from his desk. Do you know where he’s gone?
- He had to meet with some clients at the downtown branch. Apparently, their documents haven’t arrived yet. and he needed to deliver them himself.
- I have some great news. Kensington Market has decided to use our advertising campaign. I’d love for Mario to oversee the project.
- That sounds great. You should try to contact him on his cell phone. He would love to hear the news personally from you.
53.   
53-55 refer to the following conversation.
- I just received my invoice from the gas company in the mail. I can’t believe the cost.
- Mine was quite high, too. I think it’s because I’ve been using my heater so much in this cold weather.
- I have as well. However, I still believe it’s higher than it should be. Maybe I should contact the gas company to see if their regular rates have increased.
- Sounds like a good idea. Their customer service department is very attentive. Keep me updated on what they tell you.
56.   
56.58 refer to the following conversation
- Bill, wore you able to contact technical services about my e-mail account? I’m working Out the details of this contract and all of my contracts are set up through that account.
- Yes. I did. They’ll have someone come over tomorrow morning to take a look at ii I’m worried that it will be too late. I told our client that I would contact her with the initial outline before our meeting at 1 o’clock tomorrow. Could you contact the support desk again to see If they can reschedule?
- No problem. I’ll get on that right away. Ill speak to the supervisor on duty to see ii they can attend to the problem today.
59.   
59-61 refer to the following conversation.
- Hello. Sue? Have you reserved your hotel room for this weekend’s trade show in Toronto yet? I’m not sure whether I should stay for two or three nights.
- I reserved a room for three nights. I want to stay for the morning brunch on Sunday.
- That’s smart. I’ll call the hotel now to make the same reservation.
- You should contact them as soon as possible. When I spoke with the hotel manager today he said there were only a few rooms left.
62.   
62-64 refer to the following conversation.
- Good evening. Annabelle. Will you be joining the other members of our team for dinner tonight? Our reservation is for 8 o’clock
- I thought that you were all going out tomorrow night so that Frank could come.
- Well, we wanted to, but Frank said he couldn’t make it tomorrow either. so We decided to go out tonight instead
- I see In that case let me finish my work and I’ll meet you at 8:15.
65.   
65-67 refer to the following conversation.
- Good afternoon. Park Printing. This is George. Who would you like to speak to?
- My name IS Wilma Jeffries and I run a recruiting agency. I would like to talk to Luke Newberry about having some personalized business cards printed.
- Unfortunately, Mr. Newberry and the rest of the sales department have left for the day, but I can direct you to his voice mail if you’d care to leave a detailed message.
- Yes, that will be fine. I’ll leave him a message then.
68.   
68-70 refer to the following conversation.
- Tim! I saw the hydro van parked in your driveway this morning Was your hydro affected by the wind yesterday?
- No, we never had any damage. However, my neighbors, the Johnsons, lost power when some tree branches fell on their power lines.
- Oh. no. That sounds like quite a mess. Yes. Fortunately, the cable company will cover the cost of repairing the lines. The Johnsons should have power by the end of the day.
71.   
71-73 refer to the following message. Good evening. This is the headquarters for the Irish National Bank. The office Is now closed. Our regular business hours are 8 am. to 3 p.m.. Monday to Saturday. with the exception of national holidays. Should you wish to speak to one of out company representatives, please leave a message after the tone. You are also able to check account balances using our touch tone service. You can also use our web service for bill payments, the transferring of funds. or to obtain new product information. Thank you for choosing INB, and we look forward to serving you again soon.
74.   
74-76 refer to the following radio announcement. The township of Lincoln would like to inform Its citizens of the upcoming city closures due to festival events Starting Friday November 9th, Sf Paul Street will be closed due to the Annual City Parade. Pedestrian traffic only will be permitted between Church Street and Jarvis Avenue. Priority access will be given to families with small children who wish to attend the event. The streets are expected to reopen Monday November 12th. We sincerely apologize for the inconvenience, however, we do hope that all of the residents of Lincoln will join in (he festivities to help make the annual event a success. If you have any questions about other planned events, please contact the City’s tourism authority at 239-3497.
77.   
77-79 refer to the following radio announcement.. Good afternoon, ladies and gentlemen, and welcome to our third annual Business Awards Luncheon. We will begin with opening comments from last year’s Business Person of the Year. after which we will enjoy a buffet-style lunch Please remember that tickets are still available for next month’s charity ballroom dance event, entitled “Under the Sea.” which you can purchase at the reception desk. Shortly alter lunch we will be acknowledging this years award winners. Please sit back and enjoy.
80.   
80-82 refer to the following radio advertisement. Don’t you deserve the most durable wristwatch on the market? You’ll never have to worry about damaging your watch again with Thompson’s new Skytime wristwatch. Our most recently developed wristwatch is extremely accurate. and is guaranteed for life. Our watches are riot only reliable, they’re stylish too’ It you order now. Thompson will also include a pair of Dark Horse sunglasses with your purchase. and will ship your order within 5 business days. Please phone one of our customer representatives now at 1-800-999- 7865.
83.   
83-85 refer to the following announcement I would like to thank you all for joining our board of directors meeting this morning I wanted to let you know that we have chosen Ms, Josephine Reynolds as a successful applicant for the position of vice president of finance here at Jones & Burwell Consulting Services. After successful completion of our executive training program. Ms. Reynolds will begin work with us in about five weeks. Ms Reynolds joins us with extensive experience in the finance industry, having worked as director of finance at The Optic Group in London for the past three years Prior to that, Ms Reynolds worked for several years as an accountant with The Hudson Bay Company in Madrid. She will now spend tour weeks preparing for her new position in our Los Angeles branch office before relocating to our headquarters here in Seattle. We are thrilled to welcome Ms. Reynolds to our group, and we look forward to her success here in Seattle.
86.   
86-88 refer to the following telephone message. Hello. June This Is Sue. Would you please tell Jenny and Anne that I’m going to be a few minutes late? We are scheduled to meet at one o’clock this afternoon, but my lunch meeting with the new clients started ten minutes late. We should be getting our desserts in a few minutes, but since it’s already 12:45. I’m worried that I won’t make it back to the office in time for our meeting.
89.   
89-91 refer to the following excerpt from an interview. To respond to your question about how I became involved with political issues, I knew I wanted to become a politician from the time I was a child. After I began studying politics at Queen’s University, I knew that I had made the right career choice. When I became president of the university student council I had little time left to spend with my classmates. At age twenty-five, as student council president, I introduced twenty new regulations to try to change the atmosphere of the school. I was proud with what I had accomplished, but I was worried that I wouldn’t go beyond student-level politics. However, now after being recently elected as state governor. I am happy to have been given the chance to have become involved so early.
92.   
92-94 refer to the following excerpt from a talk. As you are all aware, we’ve been speaking with Boston Technical College about the training courses it provides for our employees. Despite the fact that these courses are provided free of charge, many of you have expressed concern over lack of interest from some of the employees in your departments. Some stall believe that there is no direct correlation between the courses and their salaries, however as managers we see me advantages that extra training provides. We have spoken with Boston Tech about ways that we can make the courses more convenient for our staff As a result, we have decided that the professors will teach the courses in our conference roams here at our company headquarters
95.   
95-97 refer to the following telephone message. Hello, Barbara. This is Jim Michael. I’m calling with regard to the change you had asked for in your travel plans. Eve looked into various flights from Calgary to Honolulu and Jet Quest Airlines is the only one that connects in Los Angeles, A stopover flight is actually $50 less than the original price that I had quoted you. so I have reserved a seat for you on that flight. Please chock with your secretary, as I have faxed the new itinerary to your office. Also, please send me an e-mail should you wish to book accommodation in Los Angeles. I have found a few hotels in the downtown area, but I’m unsure of your price range. I look forward to hearing from you soon.
98.   
98-100 refer to the following introduction. May I have your attention, please? As we end our program today, it is my pleasure to introduce our fifth and final speaker, Ms. Marie Dupont. Ms. Dupont’s presentation today will outline her findings on her research in health care. In detail, she will speak of her most recent study on a healthy diet from an early age following a nutritious lifestyle. You should also be aware that Ms. Dupont has been asked to join a group of medical professionals working on this topic in the field. And I have heard that she will be relocating to Paris to join these doctors for a three-year fellowship. Ms. Dupont will be happy to answer any questions at the end of her presentation. However, it you have a question, write it down on one of the cards provided, so that your question can be read in order For everyone to hear it. Thank you very much for being with us today, Ms. Marie Dupont.

TEST 4
1.      
(A) The man is diving into the water.                       (B) The man is finishing from the railing
(C) The man is packing up his fishing gear             (D) The man is purchasing some fish.
2.      
(A) Neither of the phones is being used                 (B) The two phones are different in size from each other
(C) The telephones are being repaired.                   (D) Each telephone is in a separate booth.
3.      
(A) The worker is preparing to dig the earth.           (B) There are a lot of leaves on the road.
(C)The road is being resurfaced.                            (D)The man is driving the truck down the hill
4.      
(A) They’re exchanging a document.                      (B) The man is adjusting his tie.
(C) They are having a conversation.                       (D) The woman is leaning on the counter
5.      
(A) The man is buying a ticket at the bus station     (B) The man is boarding the bus.
(C) The man is handing his baggage to a conductor                                     (D) The man is checking the bus timetable.
6.      
(A) The vehicles are being washed.                        (B) The traffic on the street is very heavy.
(C) One of the cars is leaving the area.                   (D) Cars are parked in the outdoor parking lot
7.      
(A) They’re putting a file in the cabinet.                   (B) They’re sitting at a meeting table.
(C) They’re looking at the document.                      (D) They’re taking out some papers from their bags.
8.      
(A) A driver is stepping out or the car.                    (B) The traffic sign is being taken down.
(C) No cars are on the road today.                         (D) The vehicles are stopped at a traffic light
9.      
(A) She is climbing over the fence.                        (B) She is moving the trash cans
(C) She is carrying a carton into a building.            (D) She is jogging along the street.
10.   
(A) The man r folding up the chairs.                       (B) Most of the seats are unoccupied.
(C) The man is setting up the stage for an event.    (D) The chairs have been put out on the glass.
11.   
Who’s going to give a speech this morning?          (A) No. I can give you a ride.
(B) The manager will.                                             (C) The speech was very informative
12.   
Did you work overtime yesterday?                         (A) I always work on Fridays.
(B) No, I left at two o’clock.                                                                         (C) Okay. I’ll be right there.
13.   
What do you do for a living?                                 (A) Fine. how about you?
(B) No, I was just leaving.                                                                            (C) I’m a personnel manager
14.   
When are you going shopping?                             (A) In Rome.
(B) I’m just browsing.                                            (C) Right after lunch.
15.   
How often do you visit the manufacturing plant?    (A) Every two weeks.      
(B) For an hour.                                                    (C) He’s staying with a friend
16.   
Would you prefer to sit in the corner, or near the window?                             (A) I highly recommend it.
(B) No. I haven’t sent him a bill yet.                        (C) Either would be fine.
17.   
Do you feel any better after the treatment?             (A) We treat every employee equally.
(B) The sooner the better.                                                                            (C)Yes. I’m getting better.
18.   
The central library closes early today, doesn’t it?    (A) No. I canceled it yesterday.
(B) Yes, that’s what the staff said.                         (C) Yes. I’ll call him later.
19.   
When can you finish drawing up the schedule?       (A) Yes, they’ve been sent it.
(B) This afternoon.                                                (C) It’s for my colleague
20.   
What’s the fastest way to get to the station?          (A) I’d take a taxi.
(B) It’s about an hour by train.                                (C) You’ll need to check the departure time.
21.   
What time are we supposed to be at the conference?                                   (A) He went to Paris for a conference.
(B) Three o’clock. I think.                                       (C) At the meeting room.
22.   
Mr. Troy gave an informative presentation yesterday, didn’t he?                    (A) Yes. I enjoyed it very much.
(B) No. I like tea more than coffee.                        (C) He didn’t give a reason.
23.   
That financial company is hiring more consultants, isn’t it?                            (A) Because of the high interest rate.
(B) Yes, they’re trying to find the right person.        (C) Please send this check to Mr. Chang.
24.   
Where will you stay in Brussels?                            (A) Yes, I was just leaving.
(B) In half an hour.                                                (C) At the Clearview Hotel.
25.   
He plans to improve the product quality, right?       (A) Yes, that’s his idea.
(B) No, to the marketing department,                     (C) On the right side.
26.   
You’re taking the summer business course, aren’t you?                                (A) No, I usually take a bus.
(B) Last summer in Hong Kong                              (C) Yes. I’m planning to.
27.   
Would you like a ride back to the airport?              (A) Thanks. I’d appreciate it.
(B) You’re right It’s on the 6th.                               (C) Yes. it’s near the airport.
28.   
Should we review this translation today, or put it off until tomorrow? (A) We need to make the revisions today.
(B) Yes, just put them in the recycling box.            (C) The view is fantastic.
29.   
Is it going to cost a lot to repair your computer?    (A) I’m going to rent a beach house for the weekend.
(B) Yes, many limes.                                             (C) The maintenance man didn’t think so.
30.   
Why don’t you take a day off to prepare for your trip?                                  (A) Yes, I suppose I’d better.
(B) Yes, I work at a manufacturing plant                 (C) He’s just taking off his coat.
31.   
Will you be able to take some calls, or should I ask Mr. Chan?                      (A) He didn’t make it on time.
(B) If the phone rings I’ll answer it.                         (C) Okay I’ll call you soon
32.   
Why isn’t the seafood restaurant open?                 (A) It closes every Friday.
(B) I can’t see the sign                                           (C) The soup is very tasty.
33.   
Don’t you want to contact someone downstairs and let them know the machine is broken?
(A) Yes, we check regularly                                   (B) No. I can fix it.           (C) Thanks, but I had a late breakfast.
34.   
Have they hired a professional advertising company or are they waiting? (A) They’ve just offered some company the work. (B) There is an excellent restaurant near here.                                 (C) It can wait until the morning.
35.   
Who is making the hotel reservation?                     (A) The hotel was already booked.
(B) Perhaps Mr. Chang.                                         (C) Submit it by e-mail.
36.   
Shouldn’t we buy the theater tickets in advance?    (A) Let’s go to a movie tonight
(B) That’s a great idea                                           (C) About advances in construction technology.
37.   
Why did Mr. Ladd leave without the required document?                               (A) He’s returning for it after the meeting. (B) He has already typed the document.   (C) There is none left.
38.   
How many customers do you visit in a week on average?                             (A) I usually take a taxi.       
(B) Between seven and ten.                                   (C) Two weeks ago.
39.   
Who can help me install this program?                   (A) I have some time after the morning meeting.
(B) Yes, they were installed this morning.               (C) It’s in front of the building.
40.   
Do you know the password to access the network?                                      (A) They passed the test.                
(B) It was blocked by a password                          (C) I’m sorry, I have no idea.
41.   
41-43 refer to the following conversation.
W: I’ve got to go to Mobile Communications after work.
M: Are you looking at getting a new cell phone?
W: No, I’m just having mine repaired. My flight for New York leaves in the morning, and I have a few conference calls lined up while I’m there.
M Save your receipts. I’m pretty sure the company pays for all business related expenses.
44.
44-46 refer to the following conversation.
W: Good afternoon and welcome to Fiber Optic Plus. What can I do for you?
M: Well, I have an appointment to meet with Marty Kline.
W: Sure. I’ll contact Mr. Kline’s secretary up on the fifth floor. Who can I tell her is here?
M: My name is Kevin Fleming and I’m here to discuss an employment opportunity with the company.
47.   
47-49 refer to the following conversation.
W: We’ve run out of bagels and rolls and we still have quite a few reservations tonight. Where did you go?
M: I just stopped by the bakery down the street. Don’t worry. We have enough dinner rolls for the evening.
W: Oh great. Would you give me a hand? A customer at the table closest to the window would like some more coffee.
M: Sure. Ill go over right away.
50.   
50-52 refer to the following conversation.
M: Hello, Judi. Are you still free for dinner tonight? I know a great new restaurant downtown.
W: Oh, Barry. I’m sorry. I forgot it’s my parents’ wedding anniversary tonight. Were throwing a party at the Falcon Hotel down by the lake. Would you like to come along?
M: That would be great. I’d love to meet your family. Have you already reserved a table?
W: No. but I think I will call during our lunch break. I heard the view from the hotel is just beautiful.
53.   
53-55 refer to the following conversation.
M: Sorry to interrupt, but I got this shirt for my birthday a couple of days ago arid it seems to be missing a few buttons, Could I exchange it for another one?
W: Sure, it shouldn’t be a problem as long as it was purchased within the past 14 days. Do you have the receipt? I’ll need to verify the purchase date.
M: Oh, I’m sorry I wasn’t given the receipt. It was a present from my friend. She just gave it to me on Thursday, though. so I’m pretty sure she bought it recently.
W: I’m extremely sorry. Unfortunately. it’s store policy that all refunds and exchanges must be accompanied by the original receipt.
56.   
56-58 refer to the following conversation.
W: Good afternoon, Is this the shipping and receiving office? My name is Patricia Lighten arid I’m expecting some. documents to arrive this morning. I was wondering if they’ve been delivered.
M: Just a moment, Ms. Lighten. I’ll took into that for you. No. I’m sorry, there doesn’t seem to be anything here for you.
W: Would you be able to check under my assistant’s name? Her name is Wanda Green. There should be two envelopes containing approximately five documents each.
M: Yes, there are some packages addressed to Ms Green. I was just about to distribute the mail. I’ll be around to deliver them shortly.
59.
59-61 refer to the following conversation.
M: Rebecca, do you know where the Samson file is? I wanted to look over the financial charts before our meeting this afternoon.
W: I thought I saw Jack with it in the boardroom. Why? What pages in particular were you interested in?
M: We’re hoping to increase profits, so I wanted to do a sales and cost analysis. I’d like to also take a took at each sales representative’s figures.
W: That’s a great idea. That way we can see who is doing well, and which people need a little more training. Then we can work in a new course schedule.
62.   
62-64 refer to the following conversation.
W: Thank you for contacting Jones & Plane Marketing Inc. This is Diana Plane. What can I do for you?
M: Hello, this is Francis Smith calling from the Littleton Manufacturing Company. I’m calling to inform you that we’ve decided to go with your advertising campaign and would like to send you a deposit.
W: That’s great, sir. Which bank will you be transferring the funds from?
M: Our account is with the London City Bank on Westchester Avenue. Oh, and I’d also like to schedule a meeting with your executives to discuss our promotional video for sometime after September 18.
65.   
65-67 refer to the following conversation.
W: Rick, I stopped by the construction site last night. I’m a little nervous. II doesn’t look like the renovations will be complete in lime for the grand opening of my offices.
M: We have been a little delayed because some of the materials didn’t arrive on lime. But we still hope to be ready in time for the event.
W: Well, the event is scheduled for October 10th, so I was hoping to have the furniture delivered by the last week of September.
M: That shouldn’t be a problem. Even if a few more shipments are late, we should still have enough time to be ready by the first of October.
68.   
68-70 refer to the following conversation.
W: Do you know whether Josh will return from his holiday before the marketing conference begins on Wednesday?
M: He’s scheduled to arrive at Fenway International Airport on Wednesday afternoon, so I don’t think he’ll be back to work until Thursday. Do you think we should postpone the meeting?
W: That won’t be necessary. I’ll just have Susan give her notes on the guest speakers to Josh when he gets back.
M: OK, then I will not make any changes to the meeting schedule.
71.   
71-73 refer to the following voice mail message. Good afternoon. I’m calling to leave a message for Lyle Peters in the laboratory. Hi Lyle. this is Dr. Gina Weston from Northtown Medical Associates. One of my patients, Kelly Sanders. had some blood tests done a couple of weeks ago at your hospital. It has been ten days and I’m stIl waiting for the results. Could you please get back to me at your earliest convenience to let me know when I can expect to receive her file? I can be reached at 892- 6680. Thank you and have a nice day.
74.
74-76 refer to the following talk. This is the final destination of our tour today. You’ll notice that this room is unique in comparison to the other rooms we’ve looked at today. This is the master bedroom, and despite the fact that it was decorated over the same period, it looks much more modern. The other bedrooms are a more traditional Renaissance style. However, completion of I his room did take longer than the others, due to tight finances in the Great Depression. Work was stopped for over two years. Until Mr. Jenkins’ business flourished once more. Before you leave the building, let’s stop in the gift shop, where replicas of the Jenkins’ many treasures are sold.
77.   
77-79 refer to the following introduction to a radio interview. Up next we have Andrea Vector, founder of Beauty First Skincare Products, here in the studio. Beauty First has recently been awarded the BVC Products in Innovation Award for its non-toxic, all-natural facial cleansers and moisturizers. Beauty First products do not contain many of the irritant causing ingredients that other similar cleansers do. Ms. Vector will answer questions on how her previous experience in the cosmetic industry inspired her to develop her own line of beauty care products. Please call 1-889-753-5555 if you have any questions for Ms. Vector.
80.   
80-82 refer to the following radio advertisement. Are you interested in purchasing quality, affordable products for your home? Then you need to visit Design Depot. We have friendly and knowledgeable staff wilting to help you with all of your design needs. There is no consultation fee and we are currently offering a 15% discount on all linens and draperies. We guarantee our prices are less than our Competitors. To make art appointment with one of our designers, simply call 555-2200.
83.   
83-85 refer to the following announcement. Good evening, ladies and gentlemen and welcome to the Sydney Opera Center Because tonight’s performance will be taped, we ask that all guests refrain from taking photographs throughout the performance. We would also ask that all cell phones and pagers be turned off while the performance is in progress. Thank you for your cooperation and enjoy the show.
86.   
86-88 refer to the following traffic report. Welcome to the 6:00 news. This is Rod Whitmore with a special weather update II you are on the roads this morning we ask that you drive slowly and carefully and expect delays. The rain that began yesterday evening continued throughout the night arid into the early hours of the day. However, that precipitation will turn to hail as the temperature drops significantly. The drop in temperature may also cause some icy conditions, so we recommend that you stay on all major routes.
89.   
89-91 refer to the following telephone message. Hello. Britney.  it’s Jesse. I hope everything is going well with you. Were planning to meet on Monday to finish that report I mentioned to you. So, our group would like to gel together to celebrate. I was wondering if you’d like to Join us on Tuesday night for dinner. We’re interested in trying the new Italian restaurant downtown. I’m not sure about what time our reservation is for. but I think it’s around 710 or 8:00. I’ll confirm the time and get back to you. i’d love jut we could get together for a drink afterwards as well. There’s a great martini bar around the block from the restaurant. Anyway. give me a call back and let me know. Cheers.
92.   
92-94 refer to the following news report. In national news. Algonquin National Park will soon be sold in lots to local builders. On Thursday. the local government met to discuss which areas of the recreation facility will be protected from the change. The Conservational Parks Authority said that the news was both disappointing and tragic for the natural setting and the many species of wildlife. Some politicians, however, are thrilled with the decision to sell the lots of land. since they feel the change will boost the stagnant local and provincial economies. We’ll be back with the weather report following this commercial break.
95.   
95-97 refer to the following telephone message. Hello, Ms. slayer. This is Sung Mtn Lee from the operations department. I was wondering about the guest speakers you have invited for this Thursday evening I have currently reserved a conference room that will accommodate fifty people I would like to know il you know how many people will be in attendance. Should you require more room. I will have to see if a bigger conference room is free. As you requested. I set up the projector. I did, however, want to double check what type of computer your presenter will be using as the projector cables differ for a PC and a Mac. I’ll be in and out of meetings this morning, but if you leave a voice mail outlining my questions I can facilitate the arrangements. Please let me know if there are any other ways I can be of assistance to you. Thanks.
98.   
98-100 refer to the following news report. Research conducted by the Warner Television Network has shown that more people are watching TV than ever before. Experts say the growing number of programs available, as welt as increased stress during the average workday. has made people want to relax in front of the TV alter a hard day at the office Networks have reduced the number of commercials shown during programs t order to remain competitive. Initialty. companies were unable to handle the loss in advertising money, but recently they have added commercials between programs. With the rise in ratings, viewers can expect to see new television shows developed over the next law seasons.

TEST 5
1.      
(A) People are putting books on a shell.                (B) There are people looking at books.
(C) The shelves are lined up.                                  (D) The books are alt the same size.
2.      
(A) The televisions are hanging on the wall.            (B) The chairs are all full.
(C) People are enjoying a movie.                           (D) The televisions are falling off the wall.
3.      
(A) The men are lying on a bed.                             (B) The men have the same clothes on.
(C) The men are wearing hats.                                (D) A man is lifting a bed.
4.      
(A) People are running in the halls.                         (B) People are mopping the floor.
(C) People are hanging paintings up.                     (D) People are looking at the paintings.
5.      
(A) A man is getting some water.                           (B) A man is wrapping the package.
(C) A man is holding a pen.                                   (D) Both men are wearing ties.
6.      
(A) The man is stacking wood.                               (B) The man is working with a forklift.
(C) The man is driving a cart.                                 (D) The man is delivering a presentation.
7.      
(A) He is tanning in the swimming pool.                  (B) The dogs are running in the water.
(C) He is playing with his dogs.                             (D) He is feeding his dogs.
8.      
(A) The buildings are the same height.                    (B) There are buildings next to each other.
(C) Every building has a balcony.                          (D) Some people are moving into the buildings.
9.      
(A) All the cords are hanging on the wall.                (B) Lots of cords are plugged in.
(C) A man is taking out some cords.                      (D) The cords are lying on the floor.
10.   
(A) He is cutting down a tree.                                 (B) He is bending over with a shovel
(C) He is building a house.                                                                          (D) He is making a mark on the wall.
11.   
When do you leave for Japan?                              (A) II left at 7 o’clock.
(B) On Thursday morning.                                                                            (C) Yes, they’re from Japan.
12.   
Where can I buy a stapler?                                    (A) By car.                     
(B) That’s a good idea.                                          (C) Try the convenience store.
13.   
Didn’t you think the presentation was boring?         (A) It was a long time ago.
(B) Let’s take a break.                                           (CI No. I thought it was great.
14.   
Hi, I would like to reschedule my appointment with Dr. Roth.                         (A) May I have your name please?
(B) He was appointed to the board.                       (C) Yes, he’s my dentist.
15.   
Did you see my umbrella anywhere?                      (A) No. it was raining hard this morning.
(B) Yes, you left it in my office.                             (C) Yes, I saw him at 4 p.m.
16.   
Would you like to try this jacket on?                      (A) I’m glad you did.
(B) Yes, it’s official.                                              (C) What size is it?
17.   
When did you pick up the contract?                       (A) My assistant will be picking me up.          
(B) Next year.                                                       (C) I had it delivered to me.
18.   
Would you rather have cream or milk in your coffee?                                    (A) Neither, thanks.
(B) I made three copies.                                        (C) Yes. I do.
19.   
Why do you go to work so early every morning?    (A) No. I’m working until 13 today.
(B) Go to the security office.                                 (D) So I can avoid the traffic congestion
20.   
How could you complete the blueprints for the new building so quickly?       (A) No, I’ll call back
(B) I had some help.                                              (D) We should complete it tomorrow.
21.   
Could you please turn the volume down?               (A) Down the hall and to your left.
(B) Turn left at the light.                                         (C) I’m sorry. I’ll turn it down.
22.   
If your flight arrives alter 4 p.m., I think you should rest throughout the remainder of the day.
(A) As soon as the plane arrives         (B) That’s a lovely idea.                      (D) the afternoon would be good.
23.   
Who’s going to prepare for the interview?              (A) Yes, it’s a nice view.
(B) I think It’s at 9 or 9:30.                                                                            (C) The personnel department will.
24.   
Aren’t the research proposals due soon?               (A) Yes, a researcher will be here soon.
(B) Yes, the deadline’s tomorrow                           (C) It was quite comfortable.
25.   
I can help evaluate employees’ performance.         (A) Thai should save me some time.  
(B) We didn’t receive any course evaluations.         (C) That was a great performance.
26.   
Would you like to go out for dinner after the seminar?                                  (A) Yes, how about Italian food?
(B) I’ve been there already                                                                           (C Yes, last year
27.   
What’s the extension for the product support center?                                   (A) Satisfaction        (B) 555. (D) 5 dollars.
28.   
Do you know why Ms. Lopez is convening a meeting?                                  (A) To introduce her new secretary.
(B) We had to submit the report                             (C) Sure, let’s meet in the cafeteria
29.   
I don’t like the mood at this place.                         (A) Are you bored?
(B) He is very moody.                                           (C) It looks like a new tie.
30.   
Do you know who will be replacing Alan when he retires?                              (A) Yes. Mary has replaced the tires.
(B) It hasn’t been decided yet.                               (C) This town is known for its seafood.
31.   
Mark has to submit his expense report to accounting, doesn’t he?                (A) Yes. It’s very expensive.
(B) Sorry, I can’t count exactly.                              (C) The manager said it’s not necessary this time.
32.   
Where is the best place to buy office supplies?     (A) The item there is always good.
(B) They’re very reliable suppliers                           (D)Thompson’s.
33.   
Isn’t there a recently released version of this computer program?                  (A) That’s the only one we have
(B) No, I don’t think we need to buy it.                   (C) No, they’re selling welt.
34.   
Is the new programmer we hired getting used to the work?                            (A) Sure. She found a new place.
(B) Yes, she’s doing well.                                                                            (C) No, I don’t think it’s necessary.
35.   
Should I have the itinerary sent to you or will you pick it up?                         (A) I’ll stop by to get it.
(B) No. she can pick up the car.                             (C) Yes, she grew up in Paris.
36.   
We received the final approval last week, didn’t we?                                     (A) Actually, almost a month ago.
(B) We sent it by e-mail.                                        (C) It was hard to prove.
37.   
Is there a faster way to process the test results?    (A) Buses go very fast on this street.
(B) Only a few minutes away.                                 (C) Submit them in person.
38.   
Why does Mark want to work the night shift tomorrow?   (A) He’s got an appointment with Dr. Charles during the day.
(B) No, his coworker retired.                                  (C) I think we treat every worker equally.
39.   
How about sending the samples this afternoon?     (A) No, by train.  (B) It’s a new model. (C) Sounds like a good idea.
40.   
How should we dramatically improve our methods of production?                 (A) I like comedies more than dramas.
(B) Welt, that’s an improvement.                            (C) There’s a research team working on it.
41.   
41-43 refer to the following conversation.
- Hello, what time are you open in the morning? I’d like to come in and purchase a gift for a colleague.
- We open at 9 a.m.. but unfortunately we open at noon on Saturdays.
- I should be able to get there by 9, but are you able to hold something For me until Monday in case I can’t make it in?
- No. I’m very sorry. We don’t hold anything because people rarely return to purchase the items.
46.   
44-46 refer to the following conversation.
- I’m available to help the next person.                   - Hello. I’d like to purchase two tickets to Friday’s concerts.
- Unfortunately we only have seats available in sections C and D. Would that be okay?
- I would have preferred section B, but I guess I’ll take the best seats available.
47.   
47-49 refer to the following conversation.
- I’d like to send these riles to Kimberly Dawson. Do you have her e-mail address?
- No, I don’t. But Jim in HR should have a list of all company accounts. I’ll get it from him and forward it to you later today.
- That would be great. I have a number of new clients that I need to set up meetings with, so I’d like to let my supervisor know.
- Well, make sure that you contact Sam as well. The company has decided that both a director and a supervisor should be present at all new client meetings.
50.   
50-52 refer to the following conversation.
- Brian, are you available to pick me up at the train station tomorrow afternoon? Ill be coming back from New York after the conference ends.
- I have meetings until 3, but if you’re scheduled to arrive at around 6. I’ll be there.
- Well, the train should be at the station at 5. but I can stay and wait. I’ll go over my notes of the conference until you arrive.
- Great. I’ll be there at 6 then. Why don’t we go for dinner to discuss our presentation on Friday?
53.   
53-55 refer to the following conversation.
- Karl. have you completed the financial reports? I have to determine next year’s budget before my important meeting with the director this afternoon.
- Sorry, not yet. It seems like I’ve been answering my phone all morning and I can’t seem to tind the time to finish them. My clients are very demanding.
- Really? I met your clients at last month’s social function and they seemed reasonable. Ask Jenny to help you finish the financial reports. I’ll be away for a few hours, so she can use the computer in my office.
- That sounds good, but be sure not to lock your door because I don’t have a key.
56.   
56-58 refer to the following conversation.
- Hi. Vanessa. Have you heard from the finance department? I’m still waiting for the financial reports for this quarter.
- I was talking to Jill in finance a few minutes ago. She doesn’t think they’ll be done this week They’ve been really busy preparing the budget for next quarter.
- That’s ridiculous. We have to get them to work on our charts first. I just got an e-mail from the director, and the vice president Is coming from New York to review our progress.
- Wow. I’ll call the department manager and tell her to make this quarter’s reports a priority.
59.
59-61 refer to the following conversation.
- Fiona told me that you’ve decided to hold the convention in Miami.
- Yeah, I can’t wait, Actually, we were thinking of Singapore at first, but the price of the airline tickets is too high due to lhe seasonal demand.
- Well, Singapore is fantastic. I spent my last vacation there and had a great time.
- Really? Many people said that they found it difficult to communicate while there.
62.   
62-64 refer to the following conversation.
- We were asked to save all of this month’s computer files in order for the IT department to change servers. However, I think that the files are too large. Where should we store them?
- Well, we could reconfigure the computer network to gain storage. What about that?
- That sounds good. Let’s try that, Do you know how to reconfigure the network?
- I have no idea. The IT department will probably know how. I’ll call them now
65.   
65-67 refer to the following conversation.
- Have you contacted the convention center to confirm how many guests will be attending the conference?
- I haven’t had a chance yet. I’m still going over the names of the clients that we are considering inviting.
- Well, please try to get to it as soon as possible. It we postpone it much longer, we may not be able to get the staff to do everything we would like in time.
- I’ll contact a few clients to confirm whether or not they will attend, I can finish it this afternoon.
68.   
68-70 refer to the following conversation.
- I have so many meetings this afternoon. I really don’t think that I’ll be able to complete the installation ol our new software before Tuesday.
-That shouldn’t be a problem. A few extra computers are scheduled to arrive on Friday. and the technical learn won’t finish reconfiguring the new network before Monday.
- That’s great. I’ll be sure to be done by then. Oh, did you want me to check the Internet connection?
- Yes, sometimes I can’t log on to the website. I think there are some problems with the Internet.
71.   
71-73 refer to the following advertisement. Thanksgiving is a time for families to get together and be grateful for their health and happiness. The best way to capture these moments is with a Canax digital camera. The quality and color in the pictures will help you go back to that moment in time. Now is the time to head down to Gibby’s Electronics for our annual holiday clearance sale, All of your favorite brands are now marked down to a traction of the price. Conveniently located on Geneva Street, next to the downtown arena, Gibby’s Electronics can full ill all of your electronics needs. Stop by to see us today!
77.   
74-76 refer to the following recorded message. Welcome to Zodiac Computers customer helpline. We are happy to assist you with any of your computer- related questions and concerns, If you have a question relating to downloading software, press one. II you require help setting up an Internet connection or network, press two. For a list of our store locations, press three. If you would like to order a product and know the serial code, press tour. If you need to speak to a computer technician, press 0. To listen to the options again, press 9. Please visit our website during the next two weeks and download Zodiac coupons, which can be used at any of our fifteen store locations. We appreciate your business and we will make every effort to provide you with the products and services you need.
77.   
77-79 refer to the following short talk. I would ask everyone at this time to turn in your company manual to page 15. This chapter of the manual details our company policies. As you read over the various policies, please pay attention to those relating to customer service. I will give you a few minutes to read these policies and then we will discuss them as a group. Once you have finished reading, please turn to the person sitting next to you. Discuss with your partner how you can better serve your customers. After you have spent a few moments speaking with your partner, write down your ideas on a piece of paper. At the end of this seminar you will have a chance to share your ideas with the rest of the group.
80.   
80-82 refer to the following talk. We would like to welcome you all here today to the Downtown Juniper Office Complex. You have been asked to join us because, as investors, you have all played a significant part in getting this project started. Presently. we have rented nearly 80% of the office space. and I must add that we are thrilled with the results. I’d like to start by taking you for a tour of one of the model offices. Following the tour. I would like to invite you to join me In the building’s 5-star restaurant for a tasting of some of our delicious lunch specials. And once again, thank you for your continued support with the completion of this project.
83.   
83-85 refer to the following telephone message. This is the customer service line for Quickstart Internet Service. All of our agents are currently on the line serving other clients. Our hours of operation are 9 am. to 6 p.m., Monday to Friday. Please stay on the line to schedule an appointment. At the time of installation. please have your order number and a check or money order to cover the fees. The installation cost is $59.95 It should only take about 25 minutes. and you will be able to access the Internet immediately. Someone must be present at the time the technician visits, so if you are not available, you must make another installation appointment. Thank you for choosing Quickstart lnternet Service.
86.   
86-88 refer to the following introduction. Good afternoon. It is with great pleasure that I introduce Dr. Meg Robertson Dr. Robertson is the leading research associate at the Clear Environmental Research Group. For the past 8 years, the center has been responsible for developing some of the most unique methods related to the tight against global warming. Dr. Robertson has joined us here today to talk about her group’s most recent efforts to reduce the harmful effects on the environment. There will be a question and answer period following the talk. Please give a warm welcome to Dr. Meg Robertson.
89.   
89-91 refer to the following telephone message. Hello, Mr. Underwood, This is Maria Avila calling tram Warehouse Office Supplies Limited I just received your e-mail regarding your company’s purchase of computers and printers. Unfortunately, the printer model that you had requested is presently unavailable, and won’t be in stock for another couple of months. We do, however, currently have another printer model that is comparable to the original one that you had requested. We are willing to loan you this model while you are waiting for the other shipment. There are no problems with the computer order. We will have your delivery shipped by Thursday afternoon. Please contact us about how you would like to proceed with respect to the printers. Thank you (or your cooperation and we hope to hear from you soon.
92.   
92-94 refer to the following introduction. We would like to thank you all for joining in the grand opening of the Fallsview Ballroom & Theater. Tonight’s opening performer demonstrates the kind of classical talent that we wilt be showcasing over the next few months in our six-part series. We believe that these performances, and the overall charm of the Fallsview Ballroom & Auditorium, will add to the cultural charm of the area. And now let us begin tonight’s performances. We do ask that you switch off any cell phones and pagers at this time. There wilt be a ten-minute intermission between each act at which time refreshments will be served in the main entrance. Thank you for your cooperation and enjoy the evening.
95.   
95-97 refer to the following announcement. The last item to talk about today at this afternoon’s meeting is the company’s new policy with regard to expenses. We have discussed and approved two changes. The first has to do with receipts and Invoices. Firstly. all bills must be submitted on the last day of each month. The other major change has to do with company accounts. We have also increased budgets by 59, so as to accommodate all employees. Part-time employees will be given a company credit card to use for travel and meal expenses when dealing with corporate clients. Please speak to Sally in HR before the end of the week to receive your card.
98.   
98-100 refer to the following phone message. Good morning, Jemma. This is Irene Smith from Dr. Baker’s office. I am calling to confirm your appointment for 8:30 am. on Wednesday morning. Please arrive at least 15 minutes prior to your appointment so that we can fill out the appropriate forms. Don’t forget to bring your health insurance card and a piece of photo ID to the appointment. In total your physical examination shouldn’t take more than 20 minutes, but you may need to stay afterwards (or some blood tests. Dr. Baker should be able to provide the results of your tests within 2 weeks. So remember, your appointment is at 8:30 a.m. on Wednesday morning. Please call us if you have any questions. See you then.


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